I think my personal information may have been compromised. What should I do?

Oh, no!  We are so sorry to hear that.  Luckily, there are many steps you can take to protect your identity and stop fraud early.  The Federal Trade Commission gives great advise on the various levels of compromised data and actions you should take specific to your credit report. Click here to view the article.

The State of California also has a great Checklist to follow. 

As far as your account with the Credit Union, here are a few things we recommend:

  • Place a block on your account
  • Flag any debit or credit cards Lost/Stolen in order to reissue new cards with new numbers
  • Add a code word to your account that only you would know
  • Ask us how to transfer your information to a new account

Don't forget, any account and/or cards you close may have recurring charges attached to them that will need to be updated with your new or alternate payment information!