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Knowledge Base
TCFCU Locations
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Accounts
Financing
Payments
Deposits
Fraud
Cards
Auto
Personal Information
Checks
Digital Wallet
Digital Banking
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Help Center
Knowledge Base
Knowledge Base
TCFCU Locations
Contact Us
Accounts
Financing
Payments
Deposits
Fraud
Cards
Auto
Personal Information
Checks
Digital Wallet
Digital Banking
Knowledge Base
TCFCU Locations
What is the Credit Union's Routing Number?
What is the Credit Union's PO Box?
Do you offer surcharge-free ATMs?
Where are your branches located?
Contact Us
Tulare County FCU Career
Hours of Operation
Accounts
Are my funds insured?
How can I get a copy of my statement?
What is your Certificates of Deposit rate?
How do I set up Account Alerts?
What do I need to open an IRA?
Can I change the deposit amount for my Holiday Club Account?
Why didn't I receive my year-end tax document in the mail?
How do I become a member?
How can I remove myself or someone else from an account?
How do I place a stop payment on a check?
Do you offer Wire Transfers?
Do you offer Medallion Signature Guarantee services?
How do I get my money back if I didn't use the cashier's check I purchased?
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Financing
Can I refinance my existing TCFCU loan?
Do you offer loans to purchase land?
Does TCFCU offer 1st Mortgages?
What do I need to apply for a loan?
How do I answer these questions when checking mortgage rates?
I need more payment coupons.
Where do I send my insurance policy declaration page?
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Payments
How do I set-up eBills?
Why has my loan payment not cleared?
Am I able to set up automatic payments?
What is the mailing address for credit card payments?
Can I pay my loan over the phone?
How can I make my loan payment?
What is your loan payment address?
Can I set up recurring payments from another financial institution?
Can I pay my loan using a Debit/Credit Card?
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Deposits
Do you have a coin machine?
Do you offer direct deposit?
What is your ATM check hold policy?
What types of checks cannot be deposited?
How do I endorse my check when using Mobile Deposit?
How many checks can be deposited at a time?
When will my mobile deposit be processed?
Is there a deposit limit for Mobile Deposit?
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Fraud
I had fraud on my account, how long until I receive credit for those charges?
I had fraud on my credit card. When will those charges be removed?
How can I dispute charges that were not authorized by me?
Cards
When will I get my new Debit/ Credit Card?
Can I use my Debit/Credit Card internationally?
How much does it cost to participate in earning Points?
How do I earn Reward points?
What should I do if I lost my debit or credit card?
Can I deposit at any ATM?
What is TCFCU Rewards?
Can I share Reward points with family members?
How can I redeem my Reward points?
I will be traveling, do I need to notify you?
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Auto
I just got a new car, what proof of insurance do you need?
If my car was in an accident, should I still make the payment this month or wait for the insurance?
How do I list TCFCU as the lienholder/loss payee?
How do I register my vehicle in another state?
My loan payment is late, what is the late fee?
I'd like to sell my vehicle currently financed with the Credit Union.
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Personal Information
I just moved, how can I change my address?
I think my personal information may have been compromised. What should I do?
Checks
Do you accept bonds?
How can I order checks?
Digital Wallet
How do I setup Apple Pay?
Digital Banking
Is there a hold for incoming external transfers done within online banking?
How do I add a payee?
Why am I having trouble logging into Online Banking?
How long before inactivity causes my Online Banking access to be deactivated?
How do I sign up for Digital Banking?
I can't remember my Online Banking username/password, what do I do?
Can I change my User ID and password?
How do I stop using Authy to recieve my code?
How do I deposit a check through Mobile Banking?
What should I do with my original check once it’s deposited?
Are there eligibility requirements to use RDC?
What is Remote Deposit Capture (RDC)?
Will my Mobile Deposit still be subject to check holds?
Can my deposit get rejected? How will I know my check was rejected?
How can I set up an External Transfer account?
Can I make a principal-only loan payment within online banking?
Can I transfer funds to another account?
How do I access Bill Pay?
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